Pat has been with the practice since 1991. She started as an evening receptionist, moved on to become Dr Bunney’s receptionist and now works full time as our practice Secretary. Pat deals with all the referrals made by the doctors within the practice, and has the tough task of listening to the often lengthy dictations. Pat is often known as the ‘mother’ of the practice, looking after all the staff.
Outside of work Pat enjoys socialising, travelling, maintaining the allotment and is an avid rugby fan.
Heather joined the team in 2008 as our Data Administrator. She deals with all the new patient records that come into the surgery and ensures that all the relevant information is summarised onto the computer for the doctors and nurses. Heather also makes sure that we are meeting our health targets and chases up the doctors to invite any patients that need to come in for outstanding follow up appointments. She is also an important member of the practice’s IM&T group dealing with all things technical.
Heather has a degree in sports therapy and outside of work enjoys playing netball and spending time with friends and family in particular her young son and husband.
Gill joined the team in February 2012 as one of our part time Data Administrators. Gill is a Junior Sprints Coach at North Devon Athletic Club, and often spends her weekends travelling to competitions around the country with the athletes.
Becky joined us as apprentice administrator in July 2012 and is completing her higher level apprenticeship Level 4 in Business Administration. She enjoys netball which she plays weekly and has also been known to do charity cycle rides around the county.
Sue is one of our prescribing co-ordinators who works alongside Rachel dealing with all the prescription requests that are sent into the surgery. Outside of work Sue enjoys socialising with friends, reading and walking.
Rachel joined us as apprentice medical receptionist in July 2012 initially helping reception in all areas and later becoming Dr Hassall's receptionist. In November 2016 she took an opportunity to transfer roles and now works as Prescribing Co-ordinator, alongside Sue.
When she's not at work, Rachel can either be found hitting the shops or spending time on the beach.
Sara joined the team in January 2017 as IT Practice Administrator. Sara will play a key role in the practice's IM&T group dealing with all things technical. She also provides secretary cover for Pat on a Friday.
Outside of work, Sara enjoys gardening, travelling and keeping fit by walking around the local area.
Carol joined the team in November 2016 as a Medical Summariser. Carol deals with all the new patient records that come into the surgery and ensures that all the relevant information is transferred onto the computer for the doctors and nurses.
Outside of work Carol enjoys travelling, crafting and baking extremely good cakes!
|Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.|
Rebecca joined the practice in 2003. She is the Reception Manager and full time receptionist to Dr Stewart.
Outside of work Rebecca enjoys long walks with her family and their dogs, reading and cooking.
Susie joined the team as part time relief cover to the receptionists, and is now receptionist to Dr. Matthews and deputy reception manager, supporting Rebecca. Susie also schedules all the rotas to ensure we have adequate GP cover to meet the demand for appointments. She also works alongside our Immunisation Nurse, Andrea, providing administration for childhood vaccinations given at the practice. She also provides joint support to the registrars and medical students.
Outside of work Susie enjoys spending time with her family and friends, running with her dog and playing netball.
Julie has worked for the practice since 1982. She originally worked full time but since having children she has worked part time. Julie provides support for Dr Bond and Dr Smit.
Outside of work Julie enjoys, gardening, reading, walking and spending time with her family.
Sue has been with us since May 2007 after recent changes within reception Sue now provides support to Dr. Taylor.
Outside of work Sue enjoys spending time with her family and walking on the local beaches.
Amanda is a full time receptionist to Dr Tolhurst and has been with us since February 2008. Amanda is also closely involved in the Gold Standards Framework, providing administration for patients receiving palliative care.
Outside of work Amanda enjoys watching films, going to the theatre, reading and walking.
Steph joined the team in 2009 and works as part time receptionist to Dr Deacon and Dr Waterfall job sharing with Julia. Steph also provides support to our resident health trainer Pip Harman and joint support with Susie, to the registrars who each spend a year working in the practice.
Outside of work Steph enjoys spending time with her husband and young daughter.
Julia joined us as a part-time receptionist in July 2012. Since the beginning of September Julia now works as part time receptionist to Dr Deacon and Dr Waterfall job sharing with Steph.
When Julia is not working she enjoys spending time with her family, being outside walking her dog, looking after her chickens and gardening.
Corinne joined the team in October 2009 as a part time receptionist, and is now the receptionist to Dr Chesworth. She also supports the practice counsellors and the medical students.
Outside of work Corinne enjoys walking, spending time with her grandchildren, travelling and sightseeing in the UK and the globe.
Sarah is receptionist to the treatment room and has been with us since June 2007. Working full time, Sarah provides support to the treatment room staff and sends out numerous recalls for healthcare reviews alongside other duties. Sarah is also an important member of the Practice’s IM&T group dealing with all things technical.
Outside of work Sarah enjoys spending time with family and friends, scrapbooking, reading and travelling.
Angela works as the evening receptionist and has been with us since 2002. She ensures that all the doctor's rooms are stocked up and tidy ready for the next day and supports the Nurses and Doctors after their receptionists have left.
Outside of work Angela enjoys spending time with her family, swimming, reading and cycling.
Billie joined us an apprentice medical receptionist in July 2015 and has completed her NVQ Level 2 in Business and Administration. Billie has now finished her apprenticeship and works full-time supporting all the receptionists and also supporting the Nurses within the treatment room on Mondays. Billie also works as a phlebotomist on Friday mornings.
Trudi joined the reception team in August 2016 working as part time receptionist to Dr Smit and Dr Bond job sharing with Julie.
When she is not at work, Trudi likes to spend her time with her friends and family. She also enjoys swimming, walking the coast path, photography and rowing with her crew in a Pilot Gig Boat.
Izzy started at Brannams in November 2016 as a medical apprentice. Her main role is supporting Dr Hassall as his full-time receptionist. Outside of work Izzy enjoys spending time with friends and family and cooking.
Lucy joined the team in January 2017 as reception cover for Dr Chesworth.
From March, She will be joining the administration team as maternity cover for Heather. Lucy will be ensuring all the relevant information is summarised onto the computer for the doctors and nurses. She will also make sure we are meeting our health targets and chases up the up the doctors to invite any patients that need to come in for outstanding follow up appointments.
When not at work Lucy enjoys travelling and keeping fit.