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Noticeboard

DATE FOR YOUR DIARY - SATURDAY 23RD SEPTEMBER - FLU CLINIC

We are now taking bookings for our flu clinic which is being held on Saturday 23rd September.

We are also holding a shingles/flu clinic for those of you who are eligible for both vaccines on 23rd September.

Please contact reception on 01271 329004 to check whether you are eligible and to make an appointment.

NATIONAL PATIENT SURVEY - RESULTS

Thank you to our patients who completed the national patient survey for Brannam Medical Centre. We have now received the results and would like to share these with you. Please click here to view the results.

MJOG

We use a messaging system called MJOG which allows us to contact our patients by text and voice message. We have been using this to invite our patients in for their seasonal flu vaccinations, chronic disease recalls and also for appointment reminders.

We would like to make our patients aware that if you receive a voice message starting 'This is a message from Brannam Medical Centre' it is a genuine message from us and please listen to the message all the way through and you will be able to respond.

If you do not wish to receive messages in this way, please contact the reception team.

National Diabetes Audit (NDA): Helping to improve diabetes care

Brannam Medical Centre is taking part in an important national project about diabetes care and treatment in the NHS. Please click here for more information.

BLOOD PRESSURE APPOINTMENTS

Please remember to arrive at least 5 minutes before your appointment to give your heart rate a chance to steady. Please wear loose clothing and refrain from Caffeine and Nicotine for at least 30 minutes prior to your Blood Pressure appointment.

Latest News

A MESSAGE FOR DR TOLHURSTS PATIENTS

Please click here to view a letter from Dr Tolhurst to her patients regarding some changes.

NATIONAL PATIENT SURVEY - RESULTS

Thank you to our patients who completed the national patient survey for Brannam Medical Centre. We have now received the results and would like to share these with you. Please click here to view the results.

Veterans' Gateway

Have you heard of veterans gateway? They are a partnership betweeen The Royal British Legion, Poppyscotland, SSAFA, the Armed Forces charity, Combat Stress and service provider Connect Assist. Vetrans' Gateway is for any ex-service personnel and their families looking for advice or support - whatever they're dealing with. For more information, visit https://www.veteransgateway.org.uk/

National Diabetes Audit (NDA): Helping to improve diabetes care

Brannam Medical Centre is taking part in an important national project about diabetes care and treatment in the NHS. To take part, we will share information about your diabetes care and treatment with the NDA. The type of information, and how it is shared, is controlled by law and enforced by strict rules of confidentiality and security. For more information, please take a look at the National Diabetes Audit leaflet here.

Make sure your child is protected and up to date with their childhood vaccines... 

Putting the Dragon to Bed

Our reception manager Rebecca has put together this document on the role of the receptionist and why you may be asked further questions regarding your appointment.

Please Click Here

Home Blood Pressure Monitors

The price of hiring a blood pressure machine from the surgery has now increased to £20. Alternatively, they can be purchased from any pharmacy.

See Hear Centre

Getting older? Finding it harder to hear? The See Hear Centre in North Devon are holding monthly meetings throughout 2017 for relaxed, friendly advice and support. For more information phone 01271 373236 or 07831 515809, email seehearnd@livingoptions.org or visit www.livingoptions.org

See Hear Centre dates of meetings in 2017

Voice messaging system

We use a messaging system called MJOG which allows us to contact our patients by text and voice message. We have been using this to invite our patients in for their seasonal flu vaccinations, chronic disease recalls and also for appointment reminders.

We would like to make our patients aware that if you receive a voice message starting 'This is a message from Brannam Medical Centre' it is a genuine message from us and please listen to the message all the way through and you will be able to respond.

If you do not wish to receive messages in this way, please contact the reception team.

Where To Go If Your GP Surgery Is Not Open

There are four options available to you, depending on your symptoms. Think carefully before dialling 999 or going to A&E.

Where to go when your GP Surgery is not open

Your New Improved Out-Of-Hours Service

From October 1st 2016, Devon's out-of-hours GP facility and the local NHS 111 telephone number will be joining together as one service.

New Out-Of -Hours Service

Clinical Pharmacist

We have Rachel Nestel, our Clinical Pharmacist working at Brannam Medical Centre. Rachel will be working alongside our GP and nursing teams on issues to do with medication on Mondays, Wednesdays and Fridays. For more information go to; What is a Clinical Pharmacist?

Cancer Care Car

The 'Cancer Care Car' is a service available to patients who are attending the Hospital for appointments for oncology or cancer related appointments.

For more information on this service visit the 'Go North Devon' website: http://www.gonorthdevon.co.uk/cancercarecar.php

Local Shared Care Record

Many people think that their GP health record is available to all healthcare professionals involved in their care, but this is not always the case. At the moment, each professional you see keeps a separate record. This can mean some important information not being communicated between health services as well as it could be. NEW Devon CCG are launching a local shared record programme that will make it possible for health professionals to view relevant information about you. This practice is part of the local shared care record initiative. For more information please visit NEW Devon CCG

Electronic Prescription Service (EPS)

Prescriptions will now be sent to your nominated pharmacy electronically (EPS) instead of having your paper copy. This will not affect the way you collect your medication or how it is delivered to you. If you would like to OPT OUT of this change please contact the surgery.  

Live Chat

Do you find it difficult to talk about your healthcare?

Live Chat is for anyone who wants to access information about their local health services, share experiences, give feedback or get in touch. Find out more about Live Chat.

Use of Third Party Mailing Organisations

We use a secure print and mailing company, Imail, to handle bulk mailing to our patients such as the invitations to attend flu clinics. This provides a print and mailing service for Local Government, GPs, Schools, Exam Boards and Banks, etc, throughout the UK. Imail guarantees the security of your data and meets with the terms and conditions of the Department of Health Information Governance Assurance Statement. The records provided will only contain enough data for them to provide the mailing service and all patient data is deleted 28 days days after the mailing. If you would prefer not to be invited to clinics in this way please let us know

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
 
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